Counting the cost of consumer conflicts

Despite of the obvious advantages that e-commerce provides, many people prefer to avoid this experience, because they afraid that may be involved in judicial adventures. This is the main reason that consumers and merchants remain cautious. A solution that now working the committee of the EC Internal market, offers the possibility of court and e- compromise that minimize the cost. 
As concerns the proposal for the online dimension of court differences solutions, the commission’s proposal creates an online platform that will be for free, in all European languages in which consumers and traders can find simplest solutions to their difference.

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Action plan for doubling the volume of e-commerce in Europe by 2015

The Commission has adopted a Communication presenting 16 targeted initiatives aiming to boost e-commerce from its current levels of 3.4% of total retail sales  to 7% by 2015. The plan places emphasis on strengthening a single harmonized framework for e-commerce and other commercial online services and proposes an action plan to remove  five main obstacles to the Digital Single Market:

– the supply of legal, cross-border online services is still inadequate;
– there is not enough information for online service operators or protection for internet users;
– payment and delivery systems are still inadequate;
– there are too many cases of abuse and disputes that are difficult to settle;
– insufficient use is made of high-speed communication networks and hi-tech solutions.

To face up this reality new competences and skills will be needed for e-Commerce related jobs.

What are the main future jobs in the e-commerce field? Comment below!