Counting the cost of consumer conflicts

Despite of the obvious advantages that e-commerce provides, many people prefer to avoid this experience, because they afraid that may be involved in judicial adventures. This is the main reason that consumers and merchants remain cautious. A solution that now working the committee of the EC Internal market, offers the possibility of court and e- compromise that minimize the cost. 
As concerns the proposal for the online dimension of court differences solutions, the commission’s proposal creates an online platform that will be for free, in all European languages in which consumers and traders can find simplest solutions to their difference.

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